In search of great questions
Earlier this year, I posted that I wanted to see more focused discussions about journalism’s future:
If what we want to ask is “How can we save serious, detailed, local investigative journalism?” then I suspect we can have a more focused and productive conversation if we actually asked that question. Ditto if the question is “How can we make sure the local school board meeting is covered?” When folks rightly say that there’s not going to be a one-size-fits-all answer to the problems plaguing journalism, it’s because we lack even a one-size-fits-all question. “How do we save The Newspaper?” certainly isn’t it.
I’ve been hearing fewer how-do-we-save-the-newspaper-ish questions recently, but I’m still picking up conversations like, “What’s the business model for journalism?” So I figure that instead of railing against the questions I’m not impressed by, I’ll volunteer some questions that do nag at me.
I’m interested in being somewhat methodical about this. Again, journalism isn’t science. But an effort to quantify what we might be missing (or in danger of missing) could help us focus our efforts to provide it.
What are the most valuable functions currently performed by news organizations that are imperiled by the transition to digital?
We shall bicker about the “most valuable” component of this question, but I think a little bickering now-and-then is good. More on that in a second. Meanwhile, I’m especially keen on a focus on functions, rather than institutions or processes.
How might we measure the value of these functions?
I’m very curious about this. It seems distastefully clinical, but nonetheless really intriguing. Have there been efforts to measure the value of different journalistic functions? We know a free press correlates strongly with lower corruption. Do we know whether more journalists equals less corruption? If so, is there a sort of margin of diminishing results beyond which the number of journalists per capita doesn’t matter? Does journalism training affect the equation? Is publicly-funded journalism as effective at suppressing corruption as privately-funded journalism?
Outside of corruption, are there other measurable advantages of journalism? What effect do crime reporters have on crime? Does art criticism beget better art? Without the business press, would the meltdown have been worse?
If we could begin to quantify the value journalism provides, I think we could more effectively support it. The current prevailing argument — “Without news organization X, you wouldn’t have had investigation Y” — is acquiring the flavor of Senator McCain’s POW story circa September. If we could make the case that crime coverage tends to suppress crime, we’ve got a great marketing pitch for a community to come together and find some way to support a crime reporter.
What functions have been neglected by news organizations that we should account for in this transition?
I think we digital triumphalists have done a pretty good job of pointing out many of these. Someone should start cataloguing the sorts of brand-new functions tomorrow’s journalism is already starting to perform: like creating a place for communities to coalesce around the news and helping communities organize in the midst of a crisis.
What models of support might map well to each of these functions?
If we’re serious about building a sustainable journalistic infrastructure, I think this question will get us further than almost any other. We have plenty of evidence that different journalistic functions will map better to particular support models. Investigative journalism is already beginning to incline towards a non-profit, philanthropic model. Education reporting might be given to an advertising model of some kind. If we can begin to catalogue different models functioning effectively in different situations, we might be able to answer questions like, “What options should a health industry reporter in Minneapolis pursue to acquire support?”
How should these functions evolve to meet the opportunities afforded by digital media?
Plenty of experimentation on this front is already occurring, of course. As more beats start moving online in force, I cannot wait to see what results. Crime journalism saw the beginnings of a revolution with the dawn of ChicagoCrime.org. Talking Points Memo broke new ground in investigative journalism. Which niches remain untransformed? How do we transform them?
Update: Will tweets along a couple of questions: “Is what journalists value the same thing as what ‘readers’ value?” “How can we monetize it online without it sucking, or whats the next Craigslist?”
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I’ve been increasingly frustrated by the “future of journalism” conversations I’ve been a part of. They go nowhere because no one can agree on the answer(s) to this question: What is journalism, and what is it’s purpose?
I happen to think the best way to start answering that question is not by attending Web 2.0 conferences, or even by brainstorming with other journalists, but by deploying as many people as possible into our communities on “needfinding” missions.
What information do people need (not say they want, but need!)? What are people confused about? What misconceptions are they carrying around with them? What myths and misinformation are preventing them from participating as citizens? Do they feel powerless or powerful? Why? What information do they need to realize their hopes and dreams? I think the AP report on young news consumers was a great start, as is your blog.
I think if we start asking the right questions empathetically and incisively, then we’ll be able to use the deep insights we generate to build new models for journalism.
To this end, check out a project I’m working on with other Knight fellows and (soon) a wide range of students/faculty, etc @ Stanford: http://web.me.com/ahaeg/Site/Welcome.html (soon to be redirected to http://www.redesigningjournalism.com).
Until then, looking forward to reading more of your posts!
Andrew H
15 Dec 08 at 2:36 pm
[...] I mentioned that I was searching for great questions. We definitely need more of those, as Mark Hamilton argues in a post today. And these projects [...]
Systematic knowledge accumulation on journalism at Newsless.org
8 Jan 09 at 4:36 pm